Alternatives to the Emergency Room

Upon arrival, the triage nurse could redirect you to an alternative service, if your condition does not necessitate immediate medical care. 

Pamphlet on the referral process

When should you seek emergency care?

Here are the alternatives to the ER:

• Phone Info-Santé 811 to talk to a nurse.
• Consult your family doctor.
• Phone 811 option 3, for the Primary Care Access Point (GAP) for those without a family doctor.
• Consult a doctor in a walk-in clinic (Québec Medical Appointment Scheduler).
• Consult a doctor at the Centre for pediatric emergencies in Saint-Eustache.
• Do the test at gap.soinsvirtuels.gouv.qc.ca.
• Consult a healthcare worker (Finding a resource in health and social services).
• Go to the emergency room as a last resort.