Emergency room - How it works

  • The most seriously ill patients are treated first. The emergency department does not work on the principle of first come, first served.
  • You may be seen by a doctor’s assistant rather than a physician. This assistant can examine and diagnose patients. Their work is supported by a doctor.
  • It is impossible to estimate wait times and it is therefore useless to phone and ask.
  • We are not able to give you the duty doctor’s name.
  • You have the right to ask for a 2nd opinion before making a decision about major medical issues.