For quick access to our services or to make a report, call 1-800-361-8665 (for children in the Laurentians), or visit for contact information for DYP in other regions.  
If you need help regarding personal or family problems, call 811.

For all other questions, information or to receive help, consult our  Ouvre un lien interne dans une nouvelle fenêtreONLINE INFORMATION REQUEST FORM (form available in French only)

The specific mission of the Director of Youth Protection (DYP) is to protect children living in the Laurentian region. It promotes this exceptional law empowering partners and the community to ensure the safety and development of children. The DYP also ensures the rehabilitation and empowerment of young offenders in order to protect society.

It is parents who have the primary responsibility to ensure the safety and development of children. The exceptional nature of interventions by the Director of Youth Protection guides the actions of intervenors. The Director must therefore ensure rapid and effective intervention in the following situations :

  • abandonment
  • neglect
  • psychological mistreatment
  • sexual or physical abuse
  • serious behavioural problems

The Director can intervene within the updated terms of reference defined by:

Act respecting health services and social services
Youth Protection Act
Youth Criminal Justice Act
→ Civil Code of Québec



Stan, the emotional support service dog

Stan arrived at the CISSS des Laurentides in the summer of 2023 and was integrated into the Department of Youth Protection (DYP) teams thanks to a collaboration with the Mira Foundation for a period of five years. 

DYP employee Martine Lacelle soon took an interest in the project. In the Fall of 2022, she agreed to take charge of the dog, welcome him into her home, to be with him at all times, both at home and at work, and to undergo nine days prior training with the Mira Foundation. It was there she first met Stan, a dog who is calm and, according to her, perfect for comforting children but also their parents and caseworkers, who are sometimes distressed by certain situations.

Specifically trained to accompany DYP caseworkers who work with children and adolescents, Stan comforts and calms them in difficult moments, like Court hearings, videoconferencing with police officers, visits to DYP offices or any other situation liable to cause anxiety or apprehension.

The agreement between the CISSS des Laurentides and the Mira Foundation is for five years, after which Stan will retire or may continue to work if he still able. One thing is certain: whichever the case may be, he will remain a member of Martine’s family. “My contract with Stan is for life.”


Quebec Sign Language (LSQ) videos

How to make a report to the DYP

What to remember when making a report