First service following a diagnosis

For patients and their families

• Call 811 to speak to a caseworker and to open your file.

For partners and healthcare professionals

• The referrer must fill out the referral form (in French only) after consulting the checklist (in French only) and attach the requested reports, or fill out Appendix 1 (in French only) for requests to the visual impairment program. For referrals related to an interim ASD diagnosis, a medical referral can also be added by completing Appendix 2 (in French only).

You do not have a diagnosis

If you are concerned about your situation or that of your child, talk to your family doctor who can refer you to the right services. You can always call 811 and speak to one of our counsellors. 

Reopening a file

Call 811 to speak to a counsellor and reopen your file. The request will be sent to the Guichet d'accès DI-TSA-DP (Intellectual disability-Autism spectrum disorder and physical disability access desk) and we will determine the orientation for the resumption of services, based on  certain criteria.