The department offers diagnostic inpatient/outpatient services to people with hearing impairments, tinnitus, vertigo or other conditions. It also assesses children’s auditory function at birth and children with language or learning difficulties.

Why consult an audiologist?

  • Difficulty hearing or understanding, especially when there is surrounding noise;
  • Tinnitus;
  • Vertigo;
  • Language or learning difficulties at school;
  • To check for normal hearing in newborns.


  • Recommend a hearing aid or assistive listening device, with user instructions;
  • Assess hearing aids to ensure they are working properly;
  • Teach behaviours that facilitate and improve communication in daily activities;
  • Determine if an application for compensation from the CNESST can be made if the hearing loss is job-related;
  • Assess tinnitus and help manage related difficulties;
  • Work with teachers and school staff to obtain all the necessary and applicable tools in a student’s learning environment (e.g., FM system for auditory processing disorders);
  • Assess and treat certain vestibular problems;
  • Screen for deafness at birth in order to rapidly provide care for newborns with hearing loss.

Access criteria

You must be referred by a health professional (doctor, nurse, hearing aid practitioner, speech therapist, etc.) or an education professional (special education teacher, teacher, etc.).

Documents to bring to your appointment

  • Your hospital card
  • Your valid health insurance card
  • Your medical referral (if a doctor referred you)

Note that if you work in a noisy environment, auditory rest of at least 16 hours is required before your examination.

Contact information for the audiology departments

The services are offered at three (3) of our facilities:

Galeries des Laurentides
500 boulevard des Laurentides
Lower Level, Suite 23
Saint-Jérôme J7Z 4M2
Monday to Friday : 8 a.m. to 4 p.m. (closed on weekends and holidays) 
To book an appointment: 450-431-8777 (no age limit)

/typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextHôpital de Saint-Eustache
Bloc A, 2nd floor, go to the rehabilitation department
Monday to Friday : 8 a.m. to 4 p.m. (closed on weekends and holidays) 
To book an appointment: 450-473-1454 (no age limit)

/typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextCentre multiservices de santé et de services sociaux de Rivière-Rouge
7th floor, Room N-778
Services available two days a week
To book an appointment: 819-275-2118, ext. 3735 or 3430
Please note that anyone under the age of 3 years will be referred to an alternative resource.