The most seriously ill patients are treated first. The emergency department does not work on the principle of first come, first served.
You may be seen by a doctor’s assistant rather than a physician. This assistant can examine and diagnose patients. Their work is supported by a doctor.
It is impossible to estimate wait times and it is therefore useless to phone and ask.
We are not able to give you the duty doctor’s name.
You have the right to ask for a 2nd opinion before making a decision about major medical issues.