Health fact sheets

For self-care advices, symptoms to watch for, when to see a doctor, and how to get help, check out the following fact sheets.

• Allergic reaction
• Back pain
• Constipation
• Cough
• Cut or wound
• Dizziness
• Exhaustion
• Eye pain
• Fever
• Flu, COVID, respiratory viruses
• Gastro (stomach flu)
• Headache
• Nausea and vomiting
• Painful urination
• Psychosocial distress
• Sore throat
• Sprain

Before coming to the ER

You need healthcare advice? You're looking for an appointment?

• Consult this pamphlet (in French only). 

Need advice ?

• Speak with a nurse (24/7): Info-Santé 811, option 1
• Speak to a psychosocial professional (24/7) : Info-Sociale 811, option 2
• Reach out to the Primary Care Access Point (GAP): 811, option 3
• Consult your pharmacist
• Consult a healthcare provider (Health and social services directory)
• If your situation is critical or life-threatening dial 911.

Find an appointment

• Consult your family doctor
• Consult a doctor at the Sainte-Agathe-des-Monts Outpatient Pediatric Clinic (walk-in clinic)
• Consult a doctor at the Centre for pediatric emergencies in Saint-Eustache
• Visit rvsq.gouv.qc.ca (Québec Medical Appointment Scheduler)
• Visit the digital Primary Care Access Point (GAP). It will direct you towards the healthcare service that best fits your need.

ER redirection

Patients arriving at Emergency by themselves or by ambulance who do not need urgent or immediate care will be redirected to a healthcare professional who will be able to respond to their needs (e.g., family practitioner, walk-in clinic, pharmacist, etc.) or will receive advice on how to look after themselves at home.

Emergency redirection is to your advantage :

• You will avoid a prolonged wait in the ER
• You will leave with information about an alternative resource or with a medical appointment
• You will be contributing to better flow in the ER