Winter clinics: Flu-like and/or gasto-intestinal symptoms

For the duration of the winter season, special services are provided for pediatric and adult patients with flu-like and gastro-intestinal symptoms.

By phone only: Call 811 (Info-Santé) and press 1

7 days a week, 24 hours a day for all patients (with or without a family doctor). Nevertheless, registered patients are asked to first refer to their assigned clinic.

For patients showing flu-like or gastro-intestinal symptoms, depending on the state of health of the patient, the 811 call will result in:

  • Advice on measures to take or on what to watch for if the patient’s condition changes;
  • Directions to the appropriate community resource (e.g.: pharmacies, health care facilities);
  • A consult, when required, with a specialised nurse practioner (IPS) or a physician at a medical clinic.

The expanded services provided by the medical clinics in the region during the winter season are temporary and supplementary to the other health care and services you can regularly access.

Consult a professional

If your symptoms are more severe than flu-like and/or gastro-intestinal symptoms, go to the page Consult a professional to find an appropriate resource for your condition.