Youth in difficulty


Investing in youth involves the inclusion of children, teenagers, parents and families, social networks and the community. The parent is the expert regarding their child’s development. Intervention aims to support parents in fulfilling their role and supporting young people's development.   

The CISSS des Laurentides provides a vast range of services adapted to the needs of children and adolescents and their families based on their age and situation. Various workers in the youth program collaborate with a variety of community partners (community organizations, youth centres, schools, medical clinics, childcare centres, police services, etc.).

Request for services

Following a request for service, an assessment of the situation is conducted by a caseworker to determine what type of services to provide to the child or teenager and their family.

For the child and their family
Contact Info-Social at 811, option 2.

For partners
Contact the Guichet d'accès jeunesse (Youth Access Point)

Services offered

Psychosocial intervention program

This service is tailored to the situation of the child or teenager and their family and provides the intervention best suited to the needs identified in the request for services. The length and intensity of the service episode varies based on the situation and is always determined within an intervention plan. These meetings with a caseworker are to prevent deterioration of a problematic situation and to reduce the social adaptation problems of young people or the consequences resulting from the difficulties experienced. 

« Semer l’avenir » (Sowing the Future) neglect intervention program

This is a specific component of the psychosocial intervention service offering for families with children between the ages of 0 and 12 who are living in a situation of great vulnerability. This program’s aims are to improve the parents’ knowledge and skills so that they can better respond to the needs of their child. It also leads to improving the child’s adaptation skills to end the intergenerational cycle of neglect. 

Community crisis intervention program

The community crisis intervention program is an immediate, brief and prescriptive intervention. This intervention aims to stabilize the state of the child or teenager and their family in a crisis situation and to prevent removal of the child from the family home.

Psychosocial follow-up under the Youth Protection Act (YPA)

Psychosocial follow-up under the Youth Protection Act (YPA) is provided when the safety or development of the child or teenager is endangered as defined by the YPA.  To receive this service, a report must be made to the Director of Youth Protection (DYP). The DYP will conduct an evaluation of the family situation and if it determines that the security or development of the child or teenager is endangered, the situation is referred to the specialized psychosocial service to provide intervention follow-up. 

The caseworker following up with the child or teenager and their family is responsible for ensuring the application of an agreement on voluntary measures or enforcement of court-ordered measures. This responsibility can lead to assistance, monitoring and control activities with the goal of ensuring the putting in place of the necessary measures to correct the situation of endangerment and to prevent its recurrence.

Rehabilitation service

Rehabilitation intervention is provided by a team of specialized educators. This is a specialized, time-limited, intensive service. It is a complement to the psychosocial intervention and is listed as a measure in the intervention plan. This type of intervention is to specifically address:  

  • Parenting skills (stimulation, supervision and educational methods).
  • The parent’s knowledge base and adjustment to their child’s development. 
  • Children’s and teenagers’ skills (communication, management of emotions, relationships, and resolution of problems and conflicts). 
  • The child’s or teenager’s wellbeing as well as the resumption or pursuit of their development. 
  • Reinforcement or development of parenting skills. 
  • Establishing, re-establishing or improving ties between the child and their parents.
  • Respect for socially acceptable standards and values by the child or teenager and their parents. 

The service has two components:

  • Rehabilitation without residential care is provided in the child’s home. 
  • Residential rehabilitation that takes place in a rehabilitation centre providing supervision and the sustained presence of an educational team to work with the young person. 

Addiction services for 12–17-year-olds

Ouvre un lien interne dans la fenêtre couranteAddiction services for 12-17-year-olds (in French only)

Youth mental health services

Ouvre un lien interne dans la fenêtre couranteYouth mental health services (in French only)

Residential care services

Residential care is an exceptional measure to support the intervention with the child and their family. It provides the child or adolescent with a substitute home. 

Recourse to residential care can occur when a young person’s behaviour exceeds certain bounds or when a parent is no longer able to manage the situation and finds themself powerless, or even overwhelmed by this behavior. In other situations, a young person can be so disturbed by their personal and/or family experience that they are no longer able to use appropriate measures to adapt and can place themselves at risk. 

Recourse to residential care always aims to return the child or teenager to their family home. 

Ouvre un lien interne dans la fenêtre couranteParents’ financial contribution to the placement of their child

Supervision of access rights

Supervision of access rights is used in exceptional circumstances. It is usually ordered by Court of Québec or by its Youth Division. It is only used in situations that require supervision and the accompaniment of parents or of children or teenagers to foster the relationship in a safe and secure environment, such as: 

  • When the exercise of access rights with a parent has been interrupted for a long period. 
  • When it is necessary to protect the child or adolescent from the behaviour and attitude of a parent. 
  • When meetings between the two parents are difficult or too fraught.
  • To allow a child or teenager who is removed from their family home to maintain a relationship with the other members of their family. 

Fondation du Centre jeunesse des Laurentides

 Fondation du Centre jeunesse des Laurentides