Mental health services

Mental health services fall into two broad categories: specific services and specialized services. 

To learn about all the mental health, addiction and general psychosocial services offered for adults, consult our range of services (in French only). 

Many tools are also available in the Tools and Information about Mental Health section. You can also consult the related leaflet (in French only).

To rapidly reach a psychosocial intervention professional, 24/7: 811, OPTION 2

Specific Mental Health Services

Individual or group treatment adapted to the needs of people who have symptoms associated with a mental illness that has a moderate impact on their ability to function are offered. The specific services teams are made up of various practitioners: social workers, psychologists, nurses, and other professionals, sometimes in collaboration with a doctor or the family physician.

Justice and Mental Health Support Program

The Justice and Mental Health Support program is designed for people who have committed certain types of criminal offences. It provides legal treatment adapted to the realities of individuals with mental illness who are dealing with the justice system. It aims to provide a more appropriate response to people’s need for care and to prevent repeat offences. Involvement in this program enables the justice system to adjust sentencing in the interests of the individual and of society. The program is available:

  • Through referral by a lawyer, a caseworker from the CISSS des Laurentides or upon request by individuals. 
  • On a voluntary basis.  

First Episode Psychosis Program (in French PPEP)

The main goal of the First Episode Psychosis Program is the early detection and rapid treatment of people having their first psychotic episode so that we can provide them and their families with essential services that will allow them to have a better chance of recovery. 

Program telephone number: 450-276-0942 or call Info-Social 811, option 2.  

First Episode Psychosis Program information leaflet (in French only)

Information leaflet for families (in French only)

Intensive Case Management (in French SIV)

Intensive Case Management (ICM) is a program intended for people with severe or complex mental disorders.

The ICM program offers psychosocial rehabilitation and assistance to people directly in their living environment and community. ICM specifically helps them develop functional, personal and interpersonal skills to increase their independence and to continue their recovery process.

The frequency of the contacts is adapted to each person’s needs.

SIV is mainly for: 

  • Adults or those in transition to adulthood.  
  • People with serious mental illness, particularly with a diagnosis of psychosis, mood disorder, or anxiety disorder. 
  • People with needs that require psychosocial rehabilitation services in their home environment. 
  • People who wish to return to independent housing. 
  • People with co-occuring mental health and substance abuse problems.

Specialized Mental Health Services

Specialized services include psychiatric assessment and individual or group biopsychosocial treatment for adults with symptoms associated with a mental illness which seriously affects their functioning.

Services are offered in a psychiatric outpatient clinic   

A psychiatric outpatient clinic is a mental health care facility where patients receive consultation, assessment and treatment services without being hospitalized.

The outpatient clinic provides ambulatory services, which means that the patients do not stay there and return to their homes after their consultation or treatment.

 The CISSS des Laurentides has seven psychiatric outpatient clinics that provide a range of services including:

  • Diagnostic assessments.  
  • Group therapy. 
  • Medication reviews.   
  • Psychosocial rehabilitation programs and family support services. 

Assertive Community Treatment (SIM in French) 

Assertive Community Treatment (ACT) is a program offered to adults with a severe mental disorder who are in an unstable and fragile state and require very intensive services. The program is designed to offer them treatment, to help them to recover, to return to live in the community and to increase their autonomy. The services, treatment intensity and meeting places are adapted to each person’s needs.

ACT offers integrated services including treatment, psychosocial rehabilitation and sustained recovery support/coaching.

Follow-up in the community and socio-professional integration

Interdisciplinary treatment teams in the community offer professional treatment, support and rehabilitation to adults with mental illness so that they can improve their quality of life by returning to their positions within their community. The support aims to increase the person’s autonomy and contribute to reducing relapses and the need for hospitalization. These services are provided assertively or with variable intensity. 

The CISSS professional integration service provides rehabilitation and professional integration services aimed at encouraging recovery for the most vulnerable and those farthest removed from the job market who want to take on new social roles.

Mental Health Residential Services

The CISSS des Laurentides provides transitional housing, family-type resources and medium- and long-term intermediate resources. Interventions are based on the philosophy of recovery, and are conducted in collaboration with patients and their families. 

Mental Health Hospitalization

The psychiatric care units look after people with acute mental illness. Hospitalization aims to:

  • Stabilize the person’s clinical condition. 
  • Restore their functional abilities.
  • Provide the person with a safe treatment environment and the support required to regain their previous state of equilibrium.
  • Focus on psychosocial rehabilitation to achieve recovery.

Need help?

In case of immediate need, you can get help from the following resources:

Urgence Santé : 911

Centre de prévention du suicide du Québec (Quebec suicide prevention centre) : 1-866-277-3553

Centre de prévention du suicide le Faubourg (Le Faubourg suicide prevention centre): 1-866-277-3553 or 450-569-0101
Response line available 24/7 for people experiencing distress (with or WITHOUT thoughts of suicide). Also available to people worried about someone else’s thoughts of suicide, and to people grieving following a suicide.

Centre de crise Soleil Levant - Laurentides (crisis centre): 450-430-4647

General assistance services

Info-social 811, option 2 : To quickly contact a psychosocial intervention professional 24/7

Info-Santé : 811

Directory of community social services in the Laurentians: : 211

Tel-Aide : 514-935-1101