• More than one informal caregiver may provide significant help and support to the same person in a residential facility;
  • Only one informal caregiver per resident at a time;
  • Each informal caregiver must be known to the staff or to the managers of the facility for their significant involvement with a resident;
  • The informal caregiver must be free of any signs or symptoms of a respiratory infection;
  • The informal caregiver must not have been in contact with a suspected or confirmed case of COVID-19;
  • The informal caregiver must be asymptomatic or be recovered from COVID-19 for 14 days since the onset of symptoms, have had no acute symptoms for 24 hours, except for a residual cough and loss of smell, which may persist, and have had no fever for 48 hours without taking an antipyretic. A recovered person may request a test, if they so wish, to obtain a negative result before visiting a residential long-term care facility (CHSLD), intermediate or family-type resource (RI-RTF-SAPA) or seniors’ residence (RPA), or a unit in one of these facilities where there are no confirmed COVID-19 cases;
  • The informal caregiver who wishes to undergo a screening test may request one from the facility or take the required steps to obtain one themselves;
  • The informal caregiver must practise hand hygiene upon entering and leaving the CHSLD, RI-RTF-SAPA or RPA, when entering and leaving their loved one’s room, and when entering and leaving the hot zone, as the case may be;
  • The informal caregiver must wear a surgical mask upon entering the CHSLD, RI-RTF-SAPA or RPA, and for the entire duration of the visit. The same surgical mask cannot be re-used for a subsequent visit;
  • The informal caregiver must be fully aware of the risks their visit involves and must undertake to rigorously adopt the behaviours required for their safety and the safety of residents and members of staff (Démarre le chargement du fichierconsent form); 
  • The informal caregiver will receive individualised support to ensure they practise hand hygiene and apply all infection prevention and control measures, including wearing personal protection equipment;
  • The informal caregiver is not authorized to circulate in the residential facility or in areas of the facility other than the room of their loved one;
  • The informal caregiver must avoid any contact with the other residents, informal caregivers and members of staff;
  • The informal caregiver may not bring objects from home which they intend to take home with them later, such as a handbag, lunch bag or document;
  • The informal caregiver must wear clean clothes to the facility and change clothes upon returning home;
  • The informal caregiver must follow any new guideline issued by the facility, as the case may be.