Visitors and caregivers

Vaccination passport mandatory to visit our facilities 

The vaccination passport will be required for all individuals, aged 13 and over, who wish to visit our facilities i.e. hospitals, CLSC, rehabilitation centers, long-term care facilities (CHSLD), intermediate ressources and family-type ressource (RI-RTF) and seniors' residences (RPA).

Visitors will be asked to show their vaccination passport as well as ID to prove they are fully vaccinated. 

/typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextFor exceptions

Individuals prohibited from making a visit to a loved one

Visitors are monitored both at the entrances as well as in the units. Individuals who fit one of the following criteria should not visit their loved one in a CISSS des Laurentides facility: 

  • a person who has been diagnosed with COVID‑19 and who does not meet the other criteria for ending self-isolation;
  • a person who has symptoms consistent with COVID‑19;
  • a person who has been advised to self-isolate
  • a person waiting to get tested or waiting for a test result ;
  • a person who has been instructed to self-isolate because they have returned from travel outside Canada.

Measures in force in hospitals (as of Jan. 14, 2022)

General guidelines

Facilities

Measures 

Measures in outbreak areas

 
  • Centre de services de Rivière-Rouge
  • Centre multiservices de santé et de services sociaux d'Argenteuil
  • Hôpital Laurentien
  • Hôpital de Mont-Laurier
  • Hôpital de Saint-Eustache
  • Hôpital de Saint-Jérôme
 

 

1 informal caregiver at a time.

Maximum 1 informal caregiver per day : a maximum of 4 can be identified to visit.

 

1 informal caregiver at a time.

Maximum 1 informal caregiver per day : a maximum of 2 can be identified to visit.

 

 
 
  • ER in all our hospitals
 

1 informal caregiver at a time. 

1 informal caregiver at a time. 

Measures in force IN CHSLD, RIS FOR SENIORS AND PRIVATE SENIORS’ HOME (RPAS) (as of January 3, 2022)

General guidelines

Facilities

Measures 

Measures in outbreak areas

 
  • CHSLD
  • RI

1 informal caregiver at a time. 

Maximum 1 informal caregiver per day : a maximum of 4 can be identified to visit. 

1 informal caregiver at a time. 

Maximum 1 informal caregiver per day : a maximum of 4 can be identified to visit. 

 
  • RPA
 

1 informal caregiver at a time. 

Maximum 2 informal caregiver per day: a maximum of 4 can be identified to visit. 

1 informal caregiver at a time. 

Maximum 1 informal caregiver per day: a maximum of 4 can be identified to visit. 

Important

  • Visitors are no longer allowed in CHSLD, RI and RPAs.
  • Informal caregivers must be listed and have received infection prevention and control training. 
  • One informal caregivers can visit a loved one multiple times during the same day, and can determine the duration of their visit.
  • Informal caregivers with COVID-19 must wait a minimum of 10 days before visiting a loved one. Only if the caregiver is the sole informal caregiver for a resident will he be allowed access after 5 days, according to the current measures in force. Please refer to the living facility before visiting. 

For all measures in living facilities, consult the MSSS webpage /typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTexthere.

VISITOR, ESCORT OR INFORMAL CAREGIVER?

A visitor is anyone wishing to visit a loved one in a residential facility or hospital, and who does not fit caregiver criteria.

An escort is a significant person providing one-time support to a loved one during a visit or stay.

An informal caregiver is a person who regularly or occasionally supports a person in their close circle that is disabled either temporarily or permanently and with whom a family or non-family emotional relationship exists. In this case, support is provided on a non-professional basis irrespective of age, living environment or type of disability (physical, psychological, psychosocial or other) of the supported individual. This care can take various forms, such as help with personal hygiene, emotional support or coordinating care and services.

Supporting informal caregivers

The organization supports informal caregivers in their integration and ensure their full understanding of infection prevention and control. Anyone not complying with the guidelines coud see their right of access to the facility restricted. 

Guidelines to follow during your visit:

  • Wash your hands frequently
  • Have a mask on at all time
  • If possible, stay 2 m apart from your loved one
  • Do not sit on the bed
  • Do not use the bathroom 
  • Do not eat or drink in the room
  • Visit only one person
  • Limit your travel inside the facility

Your can also learn more about how to put on and remove personal protective equipment. An illustrated version in French is available : Mettre ou enlever des équipements de protection de façon sécuritaire