Admission et hospitalization

Admissions to the hospital are made at the request of a doctor. You must come to the admissions office so that our staff can prepare your file.

  • Documents required
  • Forms to sign
  • Rooms and hospitalization charges

Documents required

When you come to the hospital, have your valid health insurance card and your hospital card with you. If you do not have a hospital card, the admissions staff will give you one. If you have private insurance, you must present proof of coverage for the additional hospitalization costs that will be billed to you if you choose to stay in a private or semi-private room.

Valid health insurance card

Please note that it is essential that you renew your health insurance card before it expires. Having a valid card with you can help you prevent problems as it is required to avoid charges for the healthcare services that are covered by the health insurance plan. To learn how to renew your card, visit the /typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextRégie de l’assurance maladie du Québec (RAMQ) website.

Eligibility for the health insurance plan for patients from outside Québec

Patients coming from another province in Canada or from a country other than Canada can get more information about their eligibility for the health insurance plan by visiting the /typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextRégie de l’assurance maladie du Québec website.

Form to sign

The admissions office will ask you to sign a consent to care form for treatments and possible tests. If a patient is unable to sign the form because of incapacity, a spouse, guardian or close relative must sign it.

Rooms and hospitalization charges

Please note that the CISSS des Laurentides assigns rooms based on demand and availability in the various care units. Your choice of room is not guaranteed; however, the institution will take all measures possible to respond to the stated request. The admissions department of your hospital is the place to go for all information about the choice of a room. 

Private or semi-private room

Upon request and based on availability, you may occupy a private room (1 bed) or a semi-private room (2 beds). Please note that charges apply for occupancy of this category of rooms. The rates for these rooms are set and adjusted periodically by the Ministère de la Santé et des Services sociaux.

Hospitalization charges

You have private insurance
You must show your proof of insurance when you arrive at Admissions so that the staff there can note in your file all the information necessary for billing (name of the company, policy number, etc.). It is your responsibility to verify the applicable reimbursement methods with your insurer. In case of non-payment by the insurer, the patient must pay the bill.

You do not have private insurance
If you do not have such insurance, you must pay the supplementary costs yourself; a deposit covering 3 days of hospitalization will be required (by cash, cheque, credit or debit card). 

Uninsured hospitalizations

If an intervention is not medically required (cosmetic surgery, for example), you must pay the hospitalization costs even if you have a Québec health insurance card. As well, people who are unable to demonstrate their eligibility for hospitalization insurance (health insurance card, proof of citizenship or permanent residence) must pay the hospitalization costs and must make a deposit of an amount equal to 3 days of hospitalization (by cash, cheque, credit or debit card) upon admission.