Contact Info-Santé or Info-Social at 811

If you have a non-urgent health problem or psychosocial problem, you can contact Info-Santé or Info-Social by calling 811. A nurse or a psychosocial worker will answer your questions, make recommendations and, if necessary, refer you to an appropriate resource in your territory. The service is available 24 hours a day, 365 days a year.

For example, you can call Info-Santé or Info-Social if:

  • you would like a professional’s opinion as to whether or not you should see your doctor or another health professional or go to the emergency room (e.g., you have had the flu for several days or your child woke up with a high fever);
  • you would like advice to treat a minor health problem;
  • you are worried or anxious about a situation or a behaviour;
  • you are having difficulties with your family or with your partner.