Visitors

Guidelines for visitors

Only informal caregivers will be authorized to visit CISSS des Laurentides facilities

Now that the Alert Level for the Laurentians has shifted from Orange to Red, to protect vulnerable individuals as well as our staff, the CISSS des Laurentides is temporarily restricting visits to its various facilities. Individuals who are hospitalized or living in a CISSS care facility may be visited only by their informal caregivers.

Visits by informal caregivers

Informal caregivers who do not have symptoms and have not tested positive for COVID-19 are allowed access to their loved ones in hospital and residential care or rehabilitation facilities, including residential long-term care facilities, private seniors residences, intermediate resources, family-type resources, hospitals and rehabilitation facilities.

Exceptions apply for patients in palliative or end-of-life care or for children needing the presence of their parent, as well as in settings requiring accompaniment. 

For detailed guidelines governing visits by informal caregivers, please visit the Quebec.ca website: https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus/people-who-are-hospitalized-or-who-live-in-chsld-ri-rtf-or-rpa/

Pediatrics, neonatology and pediatric outpatient clinics

One parent (two parents for neonatology) is authorized with their child. No brother or sister will be allowed. 

Birthing Centre

Only the partner or one loved one will be admitted. 

VISITORS WHO ARE SYMPTOMATIC OR HAVE TESTED POSITIVE FOR COVID-19: NO ACCESS

No visitor, companion or caregiver with a confirmed positive COVID-19 diagnosis, or symptoms including fever OR cough OR difficulty breathing OR loss of smell OR loss of taste, will be allowed access to a facility, regardless.

The facility is responsible for accompanying informal caregivers in their integration. However, any individual who does not comply with instructions may find their access authorization revoked.

Informal caregivers who do not have symptoms and have not tested positive for COVID-19 are allowed access to their loved ones in hospital and residential care or rehabilitation facilities, including residential long-term care facilities, private seniors residences, intermediate resources, family-type resources, hospitals and rehabilitation facilities.

In hospitals, a maximum of 2 informal caregivers (and only one at a time) will be admitted in orange zones. Only one caregiver will be admitted in red zones.

VISITOR, COMPANION OR INFORMAL CAREGIVER?

A visitor is anyone wishing to visit a loved one in a residential facility or hospital, and who does not fit caregiver criteria.

A companion is a significant person providing one-time support to a loved one during a visit or stay.

An informal caregiver is a person who was previously or is now providing significant help or support to meet the needs or contribute to the integrity and well-being of a loved one.